Shipping Policy
Rolevi Shipping Information
At Rolevi, we're thrilled to offer FREE shipping on every order, making your shopping experience even better!
Order Processing Times
After placing your order, give us 1-3 business days to get it on its way to you. Once dispatched, it means your order is with our shipping carrier, heading to your chosen address. During busy periods like holidays, processing might take up to 7 business days.
Estimated Shipping Times
Your package's arrival time depends on where you live. It usually takes between 7-12 business days
🇺🇸 United States: 7-15 Business Days
Remember, during busy times like holidays, shipping might take a bit longer due to carrier delays or customs hold-ups for international orders.
Order Changes and Shipping Details
Make sure your shipping info is correct when you check out to avoid any hiccups. If we spot something odd with your address, we’ll email you within 3 business days to double-check. If we don’t hear back within that time, we might have to cancel your order.
Caught a mistake in your shipping details? Email us at support@rolevi.com within 24 hours of ordering. We’ll do our best to fix it, but we can’t promise changes after that window.
Delayed Delivery
We know you’re excited to get your order, and we work hard to ship quickly. But sometimes, things outside our control can cause delays, like weather or courier issues. If there’s a hiccup with your order, like a stock issue or payment problem, we’ll let you know ASAP.
Rolevi isn’t responsible for delivery delays outside our control, but we’re always here to help track down your order and keep you informed.
Lost or Stolen Packages
It’s frustrating when packages go missing. If it happens, contact us at support@rolevi.com, and we’ll work with you and the courier to sort it out. While Rolevi isn’t responsible for lost or stolen items, we’re committed to helping you as much as we can. If needed, we might offer a replacement, depending on the situation.
Shipping Policy Changes
Rolevi may update this Shipping Policy, so please check it before you order. By buying and using Rolevi products, you agree to this policy and any updates.
Got questions? We’re here to help. Just reach out, and we’ll take care of you.